The Pole Road Water Association is one of Whatcom County's largest private nonprofit water utilities helping to ensure safe reliable delivery of drinking water to our community. We have been actively involved in local environmental, watershed, and utility issues in an effort to better serve the residents of our community.
Membership Waiting List
Pole Road Water Association water shares are not available at this time. If you would like to be added to the waiting list, please complete the Membership Waiting List Application and return it to our office with a non-refundable $50 processing fee.
Our office is open Monday - Thursday 9:30 am - 3:00 pm (except holidays)
360-354-8936 or chelsie@poleroadwater.com
For water emergencies: 360-739-4416
Payments and documents can be left in the payment drop box
located immediately left of the front entrance door.
**Current Water Rates**
The Pole Road Water Association’s rates are comprised of three components:
Base Membership Rate, Base Capital Rate & Water Use Rate (based upon gallons used)
Residential Customers (Per Residential ERU)
Tier 1: $0.15 per 1,000 gallons for the first 8,000 gallons/billing
Tier 2: $0.60 per 1,000 gallons for the next 12,000 gallons/billing
Tier 3: $1.50 per 1,000 gallons for the next 30,000 gallons/billing
Tier 4: $3.00 per 1,000 gallons for the next 100,000 gallons/billing
Tier 5: $6.00 per 1,000 gallons for all use over 150,000 gallons/billing
Commercial (Per Commercial ERU) and Agricultural Dairy Customers (Per Agricultural ERU)
Tier 1: $0.15 per 1,000 gallons for the first 8,000 gallons/ billing
Tier 2: $0.60 per 1,000 gallons for the next 12,000 gallons/ billing
Tier 3: $1.50 per 1,000 gallons for all use over 20,000 gallons/ billing
Your 2023 Water Quality Report is available by clicking the link below.
Mandatory Water Conservation
The Pole Road Water Association is obligated to supply water for indoor use as a priority over outdoor water use such as lawn and garden watering. During the past few summers the Association pumped water from its wells at maximum capacity but outdoor water use was so high that the wells could not keep up with demand and the storage tanks dropped dangerously low. Low tank levels can result in lower system pressure and less fire fighting capacity.
The Pole Road Water Association is obligated to supply water for indoor use as a priority over outdoor water use such as lawn and garden watering. During the past few summers the Association pumped water from its wells at maximum capacity but outdoor water use was so high that the wells could not keep up with demand and the storage tanks dropped dangerously low. Low tank levels can result in lower system pressure and less fire fighting capacity.